iPhone 14 Pro Repair Process for Face ID, Updated Selfie Camera; May not require phone replacement: Report

Apple has reportedly updated the repair process for the iPhone 14 Pro and iPhone 14 Pro Max, which may make it easier to resolve issues with Face ID, the company’s biometric unlocking mechanism for smartphones and the selfie camera. According to a report, although the repair process for these phones usually involves replacing the smartphone, Apple Authorized Service Centers and Apple Stores can resolve these issues by repairing the same device. The changes would only apply to Apple’s high-end Pro models launched last September.

According to a report from 9to5Mac, the iPhone maker has announced via an internal memo that Apple Stores and Apple Authorized Service Providers will be able to fix issues with the selfie camera (or TrueDepth) as well as the Face ID sensor. on the iPhone 14. Pro and iPhone 14 Pro Max, without having to replace the smartphone itself. This should lead to less e-waste in the repair process.

Apple already supports unit repairs for the iPhone XS and newer models, with the exception of the iPhone 14 series which debuted last year, according to the report. However, it’s currently unclear if the changes to iPhone 14 Pro and iPhone 14 Pro Max phone repair apply to all markets, and if (or when) it will become the norm.

Meanwhile, the report says that iPhone 14 and iPhone 14 Plus owners will have to wait for some time until repairs of the same unit are supported on these handsets. Gadgets 360 has reached out to Apple to find out if the enhanced repair process applies to iPhone 14 Pro models in the country and will update this article when the company responds.

Last year, it was reported that Apple had extended its Face ID repair program, allowing repairs without replacing the entire device, to the iPhone X. The firm had previously launched the program for the iPhone XS, l ‘iPhone 11, iPhone 12 and iPhone 13. models.