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Fitbit Charge 5 and Luxe can’t sync with Samsung phones running Android 13

Fitbit Charge 5 and Luxe can’t sync with Samsung phones running Android 13

Fitbit Charge 5 and Luxe can't sync with Samsung phones running Android 13

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the Fitbit Charge 5 and Luxury cannot sync properly on running Samsung Galaxy phones Android 13according to a report from 9to5Google on Friday.

Threads on the Fitbit Community Forum show that people can’t sync their Load 5 and Luxury devices on Samsung Galaxy Phone(s). A Fitbit moderator responded, saying, “Our team has identified the root cause of the bug and we are working on a fix, which we expect to release via an app update in early 2023.” At this time, Fitbit recommends users sync with another phone that can install the Fitbit app to try syncing or setting up a device.

Samsung and Fitbit did not immediately respond to a request for comment.

The wearables industry continues to push impressive numbers, with 41.7 million devices shipped worldwide earlier this year. Apple remains the largest individual player thanks to its apple watchalthough his devices only work with the iPhone. This means Samsung and Google-owned Fitbit are big players in the US Android market.

With the Pixel Watch, launched in October, Google is slowly starting to integrate more Fitbit features into its own watch. The search giant also partnered with Samsung in 2021 to bring its Wear OS to the Galaxy Watch series. While Apple had a healthy global market share of 36.1% in the first quarter of 2022, Samsung and Fitbit sit at 10% and 2.7%, respectively, according to a May report from Counterpoint Research.

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